To The Moon Labs Inc. ("TTML," "we," "us," or "our") respects your privacy and is committed to protecting your Personal Data. This Privacy Policy explains how we collect, use, disclose, and safeguard Personal Data in connection with your access to and use of our website, platform, products, and services (collectively, the "Platform"), and describes your privacy rights.
"Personal Data" means any information that identifies or can reasonably be used to identify an individual.
Capitalized terms not defined in this Privacy Policy have the meanings given in our Terms of Service.
By using the Platform, you agree to the practices described in this Privacy Policy.
1.Who We Are
To The Moon Labs Inc.
1111B S Governors Ave STE 28882
Dover, DE 19904
United States
Email: support@rhetor.ai
For purposes of applicable data protection laws, TTML is the data controller for Personal Data described in this Privacy Policy.
2.Scope
This Privacy Policy applies to Personal Data collected when you:
- Visit our website
- Register for or use the Platform
- Communicate with us
- Receive marketing communications
- Interact with our support services
This Privacy Policy does not apply to third-party services you may access through the Platform.
3.Information We Collect
Personal Data You Provide
We may collect:
Identity Data
- Username
- Profile information
- Account credentials
Contact Data
- Email address
- Company name
- Business contact details
- Phone Number
Payment Data
- Billing address
- Payment method details (processed by third-party providers)
Support & Inquiry Data
- Information you provide when contacting support
- Feedback and communications
Customer Content
We process Customer Content that you upload to the Platform.
- You retain ownership of Customer Content.
- We process it only to provide and improve the Platform.
- We may use anonymized and aggregated Customer Content to train and improve our AI models, consistent with our Terms of Service and applicable law.
We do not use identifiable Customer Content for model training.
Automatically Collected Data
When you use the Platform, we may collect:
Technical Data
- IP address
- Browser type
- Device information
- Operating system
- Internet service provider
Usage Data
- Pages viewed
- Feature usage
- Session duration
- Interaction data
Third-Party Login Data
If you register using third-party authentication (such as Google or GitHub), we may receive limited profile information from those providers in accordance with their permissions.
4.How We Use Information
We use personal information to:
- Provide and operate the Platform
- Create and manage user accounts
- Process payments
- Comply with legal obligations
- Provide customer support
- Improve and develop our services
- Train and improve AI models using de-identified and aggregated data only
- Send service-related communications
- Ensure security and prevent fraud
We do not sell personal information.
5.Legal Bases for Processing (GDPR)
Where applicable, we rely on:
- Contract performance
- Legitimate interests
- Consent (where required)
- Legal compliance
6.How We Share Information
We may share information with:
Service Providers
- Hosting providers
- Payment processors
- Analytics providers
- Customer support tools
- AI Inference providers
These providers are contractually required to protect your information.
Business Transfers
Information may be transferred in connection with:
- Merger
- Acquisition
- Asset sale
- Financing
Legal Requirements
We may disclose information if required to:
- Comply with law
- Respond to lawful requests
- Protect rights and safety
- Enforce our Terms
7.International Data Transfers
We are based in the United States. If you access the Platform from outside the U.S., your information may be transferred to and processed in the United States and other countries.
Where required, we implement appropriate safeguards (such as contractual protections).
8.Data Retention
We retain personal information only as long as necessary to:
- Provide the Platform
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Upon termination, Customer Content is handled according to the Terms of Service and applicable law.
9.Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your data
- Object to processing
- Restrict processing
- Data portability
- Withdraw consent
To exercise rights, contact: support@rhetor.ai. We will respond as required by applicable law.
10.Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain sessions
- Analyze usage
- Improve performance
- Remember preferences
You can control cookies through your browser settings. Disabling cookies may affect Platform functionality.
11.Data Security
We implement reasonable technical and organizational safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
12.Children's Privacy
The Platform is not intended for individuals under 18 years old, and we do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it.
13.Third-Party Services
The Platform may contain links to third-party services. We are not responsible for their privacy practices.
14.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date and may provide additional notice where required by law.
Your continued use of the Platform after changes become effective constitutes acceptance.
15.Contact Us
If you have questions about this Privacy Policy, contact:
Email: support@rhetor.ai
Address: To The Moon Labs Inc, 1111B S Governors Ave STE 28882, Dover, DE 19904, United States